Last updated: August 8, 2026
Due to the nature of our service and the costs associated with API infrastructure, all sales are final and non-refundable. Once a subscription is purchased and activated, we cannot issue any refunds, partial or otherwise.
We highly encourage all users to fully utilize our Free plan to test the API, explore the dashboard, and ensure SendLib meets your requirements before upgrading to the Pro plan.
SendLib operates on an auto-renewing subscription model. You will be billed automatically at the start of each billing cycle.
You may cancel your subscription at any time from your dashboard to prevent future charges. When you cancel, you will retain full access to all Pro features until the end of your current paid billing period. We do not offer prorated refunds for canceled subscriptions or for unused time in a billing cycle.
If you choose to downgrade from the Pro plan to the Free plan, the downgrade will take effect at the end of your current billing cycle. We do not issue prorated refunds for downgrades made in the middle of a billing cycle.
If your account is terminated or suspended due to a violation of our Terms of Service (e.g., using SendLib to send spam or malicious content), your subscription will be canceled immediately, and you will not be eligible for a refund.
If you have any questions about billing or this policy, please contact us at: